Accessibility statement

Thank you for your interest in the accessibility of our website.

We want everyone to be able to use our online shop without restriction. That is why we are committed to digital accessibility and continuously work on making our offer accessible to all.

We strive to make our website accessible in accordance with the national laws implementing Directive (EU) 2019/882 (European Accessibility Act), in Germany the Barrierefreiheitsstärkungsgesetz (BFSG), in Austria the Barrierefreiheitsgesetz (BaFG), in France Article 16 of Law No. 2023-171 of 9 March 2023, in the Netherlands the Implementatiewet toegankelijkheidsvoorschriften producten en diensten and in Italy Legislative Decree No. 82/2022.

This accessibility statement applies to: https://hodalump-ratschkatl.de/

1. General description of the service

Through this website we provide our online shop. This is an e-commerce service within the meaning of Directive (EU) 2019/882 and its national implementing laws. In our online shop you can purchase goods.

2. Explanations on how the service is performed

On the product pages you can first place our products in the shopping cart without obligation. You can correct your entries at any time before submitting your binding order using the correction aids provided and explained in the ordering process. The payment methods shown during checkout are available for payment.

3. Meeting the accessibility requirements

Our website provides the following supporting measures:

Alternative text for images
Meaningful and understandable headings and labels
Understandable labels and explanations, especially for forms
Text-based notices of input errors
Text-based identification of mandatory fields
Keyboard operability
Sufficient colour contrast and scalable font sizes

Mandatory information as well as identification, authentication, security and payment functions are designed to be perceivable, operable and understandable. We follow the standard EN 301 549 and the Web Content Accessibility Guidelines (WCAG) 2.1, level AA.

4. Contact – report a barrier

Have you noticed any accessibility issues? Please let us know by post or e-mail:

OSIKO GmbH
Responsible: Dennis Schwitzko
Fuggerstr. 30
84561 Mehring
Germany
E-mail: kundenservice@hodalump-ratschkatl.de

5. Telephone support

People with disabilities can reach us by phone Monday to Friday from 9 am to 1 pm on +49 8677 9179626.

6. Competent market surveillance authorities

For Germany:
Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen (MLBF AöR)
Carl-Miller-Str. 6
39112 Magdeburg
Deutschland
Phone: +49 391 567 6970
E-mail: kontakt@mlbf-barrierefrei.de
Website: https://www.mlbf-barrierefrei.de/

For Austria:
Bundesamt für Soziales und Behindertenwesen – Sozialministeriumservice
Babenbergerstraße 5
1010 Wien
Österreich
Website: https://www.sozialministeriumservice.at/

For France:
Direction générale de la concurrence, de la consommation et de la répression des fraudes (DGCCRF)
59 boulevard Vincent Auriol
75703 Paris Cedex 13
France
Website: https://www.economie.gouv.fr/dgccrf

For the Netherlands:
Autoriteit Consument & Markt (ACM)
Muzenstraat 41
2511 WB Den Haag
Nederland
Website: https://www.acm.nl/

For Italy:
Agenzia per l’Italia Digitale (AgID)
Via Liszt 21
00144 Roma
Italia
E-mail: protocollo@pec.agid.gov.it
Website: https://www.agid.gov.it/

Last updated: 23.09.2026