Shipping policy

Delivery area

We deliver to Germany, Austria, Switzerland, the Netherlands, France and Italy.

Shipping costs

A standard delivery costs €3.90. From an order value of €59 we deliver free of charge.

For deliveries to Switzerland the shipping costs are CHF 3.90; from an order value of CHF 59 we deliver free of charge. No customs charges apply.

Delivery time

The delivery time is 1 to 3 working days in all delivery countries. For pre-orders the delivery time may differ.

Returns and refunds

You bear the cost of returning the goods, except in the case of damage to the product.

We issue refunds within 7 working days at the latest.

Sender

OSIKO GmbH
Fuggerstr. 30
84561 Mehring
Germany

or

AgroNorm Vertriebs GmbH
Am Industriepark 1a
84453 Mühldorf
Germany